F.A.Q. Cycling Workshop

1. FAQ - Is an appointment required before I go to the cycling bike workshop?

Yes! A confirmed appointment it's requested before you head your way to the Cycling Workshop, with 24–48 hours in advance. 

Rear first our post on How to book your Bike Repair Appointment ? Link: https://theredfoxdistrict.blogspot.com/2024/01/how-to-book-your-bicycle-service-with-us.html

 

2. FAQ - What are the Cycling Workshop opening hours?

The Cycling Workshop it's open from Monday to Friday 10:00AM to 17:00PM, after a prior appointment have been made in advance and confirmed via text message on WhatsApp, with 24–48 hours in advance.

We are closed down in Weekends and Bank Holidays! 

 

3. FAQ - Does this cycling workshop is working on any sorts of Converted eBikes / eScooters ?

Unfortunately we do not do any work on any sorts of converted eBikes / eScooters, that are equipped with a throttle system, motors more than 250W and more than 15.5mile per hour - due to safety concerns and liability reasons.

 

4. FAQ - Is this Cycling Workshop Selling or Buying bikes ?

As a Cycling Workshop, we are focusing on bike repairs only!

* If you intend to buy a New Bike, I may recommend finding a local Bike Shop near us, such as Specialized/Evans or OnYourBike.
** If you intend to or buy a second-hand bike, you may have few alternatives such as: eBay, Gumtree, Shpock, Facebook Market or private bike shops that are trading/buying bikes.

5. Can I send a video/photographs with a brief about my bike repair issues on WhatsApp?

Yes, it's highly recommended option, as it will help the bike technician to have a better idea about your bike issues and if the repair can be fixable or not. We highly recommended sending them via WhatsApp, during our workshop working hours. 

6. Does the cycling workshop have a parking spot?

Yes, we do have one parking spot in front of our cycling workshop driveway. The parking spot It's mainly reserved for customer repair only, at the time of their appointment when it has been made. 

7. Can I pay by card or cash for labour and parts of my bike repair ?

We got both methods of payment via Card/Apple Pay or Cash, and a receipt will be given at the end of the bike repair.

* For cycling parts that we don't have in stock - If we need resourcing the right part/parts for you, from our distributor if they have it available in stock, we will require you to pay in advance in cash for the parts and for part shipping as well.
** If we resourced the part/parts from another bike shop, for your bike repair, and you wanted to be added on your bike repair receipt on the shop price it will be added another 40% on top of the original price due to VAT and Income Tax that I need to pay for that part.

8. Where can I find the bike workshop bike repair price list?

We have the price list on the following accounts:
- Google Maps Profile under the service list.
- WhatsApp Account has a Catalogue with all the prices.
- On our main blog page, we've got a Price List. Link: https://theredfoxdistrict.blogspot.com/2019/06/workshop-price-list.html?m=1
- Facebook Profile, are two photographs in the photo gallery.

IF you got any other questions, please feel free to text me on WhatsApp number.

Thank you for your understanding.

Kind regards,

The Red Fox District - Cycling Workshop

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How to book your Bike Repair Appointment ?

To ensure the best service for your bicycle, we operate on an Appointment-only basis. This is a great way to ensure that all of our customers receive the best service possible. This new system is designed to streamline the bike repair process, ensuring a more efficient and satisfying experience for our customers. By scheduling an appointment, you'll be informed of the estimated completion time, allowing you to plan your day accordingly. In most cases, repairs are completed on a one-on-one basis and can be collected the same day, depending on the complexity of the repair. For faster service, we recommend scheduling an appointment at least 24–48 hours in advance. While we'll try our best to accommodate short-notice repairs, scheduling ahead guarantees a quicker turnaround time

Please follow these step-by-step guidelines to book your bicycle service:

Step 1: Text Us on our WhatsApp phone number.

• Text us on our WhatsApp number during our workshop working hours. We're here to answer your messages Monday to Friday, 10:00 AM to 5:00 PM! Heads up that we close on Weekends and Bank Holidays! To ensure we can provide you with the best possible service, we recommend scheduling an appointment in advance. Appointments allow us to dedicate our full attention to your bike's needs and avoid any unnecessary wait times, especially when we're already assisting other customers.

Step 2: Share Your Concerns.

• Have a brief text ready about your bike concerns. Let us know what issues you're facing so we can better assist you. Knowing your bike's service history allows us to diagnose the problem more accurately and recommend the most effective repair solution.

 Step 3: Visuals Speak Louder.

• Prepare some photographs/videos, to give us a visual idea of the condition of your bicycle. Make sure please they are focus well and in good light. This helps us analyse the situation more accurately.

Step 4: Wait for Analysis.

• Once we receive your photos and detailed description of the repair issue, our team will analyse your request and respond to you as soon as possible during business hours.

Step 5: Answer Questions.

• Please be prepared to answer any questions our bike technician may ask to clarify your repair request.

Step 6: Confirm Appointment.

• After reviewing your repair request, we'll check our schedule for an available time slot that aligns with the estimated repair timeframe. We'll then confirm the appointment with you via WhatsApp text messages and provide the date and time for your service. To ensure a smooth flow in our workshop and avoid any delays for other customers, we kindly request you to arrive on time for your scheduled appointment. If something unforeseen prevents you from making it on time, please let us know as soon as possible so we can adjust the schedule accordingly. Repeated missed appointments may result in a waiting period before we can schedule your next repair.

Step 7: On-Site Repair.

• We strive to get you back on the road as soon as possible! For many repairs, we can complete the work within your appointment time. If a specific parts are needed that we don't have in stock, we'll order it right away - after your confirmation first - from our bike parts distributors if they have it in stock, and keep you updated on the estimated turnaround time. If parts need to be ordered, your bike may be with us for a few days, parts that needed to be ordered or depending on workshop capacity.

Step 8: Payment and Collection.

• Once your bike is repaired, payment can be made conveniently by card or cash. We'll provide a detailed receipt for both labour and any parts used. Depending on the bike repair case, you may be able to collect your bike the same day!

Step 9: Give us an Update and Feedback.

• All fixed up! Please let us know if you have any questions or require any adjustments to the work performed - we want to make sure you're happy with the repairs. If something needs adjusting, no worries, we'll schedule another appointment to get it just right. If you're happy with your bike and have a few spare minutes, we'd love a review on Google Maps and Trustpilot!

Thank you for choosing #TheRedFoxDistrict - Cycling Workshop, for your bicycle service needs!
We look forward to providing you with excellent service.

 

Kind regards,
#TheRedFoxDistrict - Cycling Workshop

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About me

     As far as mechanics go, I have always taken pride in being able to fix just about any bike that came my way. A vast majority of my experience is devoted to one-off jobs for individuals with unique needs.

 

     Over the years, I have been delighted to witness my own growth from being a cycling newbie to becoming an enthusiast with an undeniable passion for keeping my bikes in the best possible condition. I am truly proud of how far I have come and am grateful for the opportunity to pursue this hobby in such an enjoyable manner.

 

My goal is to work with passion, fairly and quickly, ensuring that you only pay for what you need, and that you leave with some useful tips on how to look after your bike.

 

Routine maintenance is also a great opportunity to upgrade key components related to bike fit and performance.

 

What I offer:

• 
  I'm happy to hear that you are considering repairing an older bike! It can be a great way to save money and get a reliable ride. If you are unsure about the viability of the repair, I can provide you with an honest assessment and a Safety Check for your bicycle. This will ensure that the bike is safe to ride and that all necessary repairs have been made. Rest assured, I will provide an honest and thorough assessment of the bike's condition.
  
• With great care and attention, I build each new bike with the intention of providing you with a safe and sound machine. I take pride in my work and am delighted to be able to provide you with a reliable and secure bike. I hope that you are as pleased with the results as I am.
• I absolutely love custom bike builds! Each one is unique and special, and it's so satisfying to see the finished product. I also enjoy doing frame and group set swaps as your bike and riding style changes over time. It's great to be able to customize your bike to fit your exact needs and preferences. I'm so glad that custom bike builds are an option!
  
• I am delighted to inform you that I can fit a wide variety of accessories to both new bikes and those brought in for service. This includes racks, mudguards, new bar tape, pedals, and more. I am thrilled to be able to offer such a comprehensive service and look forward to helping you with your bike needs.
• I'm pleased to offer workshop services that are both great value and of a high technical standard. The pricing is clear and straightforward, so you can be sure that you are getting a great deal. I am confident that these services will be of great benefit to you.
  
  

Booking your bike in for repair:

     I absolutely approve of operating a booking system for your bike repairs; it is a great way to ensure that you don't have to wait in a long queue. I am always available to take your bookings and make sure that your bike is taken care of in a timely manner. Thank you for choosing us for all your bike repair needs.

     We are delighted that you would like to arrange a convenient time for drop off. Please text us on our WhatsApp number - mentioned in our contact section on the web - and we will be more than happy to help you out. We look forward to hearing from you soon.

     Take note that I get busy when the spring arrives and especially so when the
Summer sun is shining; I therefore advise that you plan your servicing well in advance, don’t wait until the day before your holiday! 

     The winter wait for the workshop is always less, so plan ahead if you have a bike that only goes out in the nice weather – aim to come in when it is quiet. All pricing is available on request from the workshop.

 

Kind regards,
#TheRedFoxDistrict - Cycling Workshop

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Bike Workshop Price List in Birmingham - Erdington - Sutton Coldfield - Wylde Green

        I understand the challenges posed by the increasing cost of living in recent months. Despite these economic pressures, I am delighted to offer workshop cycling services that uphold a high technical standard while providing excellent value.

        In our Bike Workshop, we have been meticulous in managing costs to ensure competitive pricing. It brings me joy to extend these quality services to our valued customers.

        The pricing is transparent and simple, ensuring you can confidently secure a fantastic deal.

 

        I am confident that you will find substantial benefits from these services.

* Cycling Worksop Price list 20.01.2024 last update.

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Contact Us

    Thank you for considering us for your bike repair needs!

   

We are pleased to inform you that our Cycling Workshop is Open by Appointment Only!

    Getting you back on the road quickly is my priority! To ensure a smooth repair process, I always try to have the necessary entry level parts in stock. However, if a specific part is unavailable, I'll let you know right away. In that case, I may be able to help you find the part or suggest alternative repair options if possible. Once you have the right parts, we can schedule a convenient appointment date and time for your bike repair.

 

Click on How to book your Bike Repair Appointment ?

 

Opening Hours, after a prior Appointment been made in advance! 

Monday                10:00 AM - 5:00 PM

Tuesday                10:00 AM - 5:00 PM
Wednesday          10:00 AM - 5:00 PM

Thursday              10:00 AM - 5:00 PM

Friday                    10:00 AM - 5:00 PM

Sunday and Saturday - Closed

Bank Holidays - Closed

 

Quick contact:

Mobile: +44 0750 20 66 003 (WhatsApp Text for Appointments and Bike Enquiries) Monday to Friday from 10:00 AM to 17:00 PM.

The Cycling Workshop is located on Chester Road (House), in Erdington area in Birmingham city - UK. The exact address is: Address: 725 Chester Road - Erdington, Birmingham B24 0BY

 

 

* To ensure that your enquiries are responded to in a timely manner, we kindly ask that you do not post your enquiries as comments on the posted photos. We will do our best to respond to your messages within 48 hours. 

**  We are pleased to inform you that there are some services that can be provided, albeit with some limitations.

***  We strongly encourage you to book an appointment in advance to ensure that someone is available to assist you when you arrive. We appreciate your understanding and cooperation in this matter. We are confident that this will help us to provide you with the best service possible.

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